This document outlines the terms of the partnership program
offered by ByYourSite.
The purpose of the program is two fold, manage workload and extend
the spectrum of quality services provided.
Manage partners workload
Through the partnership program overloaded partners can subcontract
work to other partners and always stay confident that his/her
client will be served with the best services.
Extends partners service capabilities
Through the program partners can offer total web solutions to
their customers. The program allows partners to concentrate on
their field of expertise and at the same time offer a larger set
of services to their clients without running thin.
To provide the best services for helping clients develop their
A free service based on good faith
The program is a free service provided by ByYourSite to its clients
and partners. The program has no legal bonding per say, but is
a moral agreement between partners, and aims at representing a
quality of service certification to customers and the partners.
All legal bonding between partners should be established before
project launches and remain under the responsibility of the parties
Services provided by ByYourSite for its partners
In addition to its commitment to the principles of quality,
reciprocity and no predation, ByYourSite provides the following
services to its partners:
- ByYourSite is the program moderator and manager.
- ByYourSite provides for each partner a web space to describe
their skill sets, post their resume and personal information.
- ByYourSite will soon provide a tool to help partners share
projects and workload information.
Being a partner
All partners must adhere to the principles of quality, reciprocity
and non predation as described below.
Partners can be any individual or organization that adheres to
this charter and that offers services based around web technologies.
Partners are ultimately selected by ByYourSite. Partners and customers
can ask ByYourSite to add or remove partnership privileges to
any other partner. ByYourSite reserves the right to refuse or
cancel partnership status with any partner for any reason at any
Responsibilities and rights
Partners should advertise to other partners their expected rate
information and in the space provided by ByYourSite, a description
of their skill set and resume(s).
Partners can remove themselves from the program at any time as
long as it is not affecting the quality of delivery of a project
started under the partnership program.
A partner may conduct a project with other partners without involving
ByYourSite. Under the principle of reciprocity it is considered
good practice (but not required) to share with other partners
current project involvement.
Commitment to quality
Partners are committed to deliver their best quality service
to their own customers as well as to their partners' customers.
Customers and partners are encouraged to submit
testimonies on performance.
To guarantee quality of service, partners are strongly encouraged
to outsource to other partners work for which they don't feel
they have the required skill set.
Commitment to reciprocity
The commitment to reciprocity entitles:
- To return favors to other partners.
- To prioritize referral of other partners over other service
- Share information, tips and help with partners.
- Apply rate reciprocity. If a partner hires another partner
at one rate for a given service he/she should expect to be hired
back at the same rate for a similar service.
Commitment to non predatory behavior
The program is intended to help partners increase their client
base and to improve client satisfaction.
To try to take a client away from a partner or to enter in competition
on a bid without having the authorization of the other partner,
is considered predatory behavior and may result in loss of partnership
However, it would not be considered predatory behavior if a client
decides to go for the service of an alternative partner. This
is to naturally enforce quality services and to promote the best
quality/cost ratio to customers.
Access to ByYourSite Partner stamp
Partners can display on their documents and on their web site
the ByYourSite Partner stamp, provided that:
- they are active partners
- the logo provides a link back to ByYourSite's web site
- the image source for the logo is pulled directly from ByYourSite's
The program is a good faith service provided by ByYourSite. The
program represents no legal bonding what so ever with partners,
customers or ByYourSite. In no case should ByYourSite be held
liable for its partners lack of performance, for its partners
contractual breach, or for the information provided through this
ByYourSite reserves the right to cancel or change the terms of
this program at any time.